Shipping Policy

Last Updated: [DATE]

At erutical we aim to make delivery simple and reliable. This Shipping Policy explains how we process, ship, and track your orders.

1. Shipping Methods

We may offer one or more of the following shipping methods:

• Standard Delivery

• Express Delivery, where available

• Other courier services selected by us based on delivery location and product requirements

Available shipping options will be displayed during checkout where applicable.

2. Order Processing

Orders are generally processed within [PROCESSING TIME] business days after successful payment and order confirmation.

Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

3. Delivery Timeframes

Estimated delivery time after dispatch is approximately:

Standard Delivery: [X-X BUSINESS DAYS]
Express Delivery: [X-X BUSINESS DAYS]

Delivery estimates are not guaranteed and may vary depending on location, courier operations, weather, holidays, regulatory requirements, or other circumstances outside our reasonable control.

4. Shipping Costs

Shipping charges are:

Standard Shipping: [SHIPPING COST]
Express Shipping: [EXPRESS SHIPPING COST]

Free shipping may be offered on qualifying orders, as specified on our website or during checkout.

5. Tracking Information

Once your order has been shipped, we may provide a tracking number or tracking link by email, SMS, WhatsApp, or through your customer account.

Tracking information may take some time to become active after the shipment is handed to the courier.

6. Delivery Issues and Delays

If your order is delayed beyond the estimated delivery period, please contact us at [EMAIL ADDRESS] with your order number.

If a package is marked as delivered but you have not received it, please contact us as soon as possible so that we can investigate with the delivery partner.

Customers should ensure that the shipping address, phone number, and other delivery details provided at checkout are accurate.

7. Incorrect or Incomplete Address

If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery charges or other conditions may apply where permitted.

Please contact us immediately if you notice an error in your shipping information after placing an order.

8. International Shipping

[INTERNATIONAL SHIPPING IS AVAILABLE / WE CURRENTLY SHIP ONLY WITHIN INDIA.]

If international shipping is available, applicable shipping charges, customs duties, import taxes, and other destination-country charges may be the responsibility of the customer unless otherwise stated at checkout.

Customers are responsible for complying with applicable import requirements in their destination country.

9. Contact

For shipping questions or delivery assistance:

Erutical
Email: erutical@gmail.com